Information

Does Collino offer free shipping?

Yes, we offer free shipping on orders of $300 or more, valid only for deliveries within the United States.

Additional charges may apply in certain cases. Free shipping is not available for heavy or oversized items that must ship by freight, international orders, and special orders. Those cases will carry extra costs.

• Valid for prepaid retail orders that meet the minimum amount.
• Applies only to standard shipping within the United States.
• Does not apply to heavy, bulky, oversized, or custom-manufactured products.
• Does not include freight shipments, cash on delivery, or air freight.
• Collino reserves the right to change the shipping method based on the nature of the order.
• This promotion does not apply to:
  • Wholesale customers (COLLAB SELLER / SHOP)
  • Orders shipped from multiple locations or external factories
  • Made-to-order items or items with special lead times

• Some items require additional size-based charges, even if not marked as oversized on the site.
• Dimensional weight is used to calculate rates on large products, especially for air shipments. Example: a lightweight but bulky product can be calculated as if it weighed more, based on package size.

• Some products can only be shipped via specialized freight (LTL) carriers.
• We recommend providing a commercial address to avoid extra charges for residential delivery.
• It is the customer's responsibility to inspect the shipment upon delivery and note any visible damage on the delivery receipt before signing.
• If the product arrives damaged, contact us immediately so we can arrange a replacement or return.

• Prices on our site are shown in US dollars.
• If you pay in another currency, conversion fees, customs duties, import taxes, or other adjustments may apply to complete your order.
• The customer is responsible for all taxes, duties, and fees associated with international imports.

If you have questions about shipping to your country, email us at: sales@collino.com.ar

You must contact us to arrange the return. Our advisors will guide you so you prepare the shipment correctly.

Conditions for a valid return:

• The product must be unused and in perfect condition.
• It must keep its complete original packaging.
• It must not be an excluded product.

Email us at sales@collino.com.ar or call us at +54 3493 40-8453. We'll send you the return address.

Once the product is received and its condition verified:

• The product's value (minus shipping costs) will be credited to your account immediately.
• You can use that balance to buy any other product.

Returns are not accepted for:

• Discontinued products or products being phased out within the next 30 days.
• Products purchased on clearance.
• Made-to-order products, products with a lead time at purchase, or products with custom specifications.
• Complete chassis, complete front or rear subframes.
• Products specially requested from external suppliers.

If the product received is incorrect, damaged, or has a manufacturing defect, Collino covers the shipping cost for its return.

Once received and technically evaluated, we may:

• Repair the product.
• Replace it with a new or equivalent one.
• Or decline the claim if it does not fall under warranty.

Under no circumstances will Collino be liable for consequential damages, lost profits, or indirect consequences related to product use.

For these cases, email us at sales@collino.com.ar

You can view our full warranty policy here.

All Collino Limited Warranties extend only to the original consumer.

This Limited Warranty is not assignable or transferable. There are no additional warranties beyond those stated here. Collino offers no other warranties, express or implied, beyond this Limited Warranty.

Collino / Faster / Formula Sim. Collino warrants that its new Collino, Faster, and Formula Sim products will be free of defects in material and workmanship for a period of 90 days from the date of purchase.

Collino's Limited Warranty specifically does not apply to products that have been (a) modified or altered in any way; (b) subjected to adverse conditions, such as misuse, negligence, accident, incorrect installation or adjustment, dirt or other contaminants, water, corrosion, or faulty repairs; or (c) used in applications other than those recommended by Collino.

Collino also does not warrant, and disclaims all liability for, products used in racing activities or uses not recommended in the brand's current catalog.

The warranty on metal ceramic coatings is limited to defects in material and workmanship for 90 days. It does not apply to products subjected to adverse conditions.

To start the warranty process, the consumer must return the allegedly defective product to the place of purchase with a dated receipt and the corresponding warranty claim tag fully completed.

Claims will be rejected if the consumer cannot establish the purchase date. Do not send products directly to Collino. Collino assumes no responsibility for products sent without authorization.

Installation, adjustment, and repair of Collino products should be performed by a trained, experienced mechanic.

Collino will not be liable for: (a) actual or alleged labor, transportation, or other incidental expenses; or (b) consequential or other damages arising from the use of its products.

This Limited Warranty gives you specific legal rights. The consumer may have other rights under applicable law.

This Warranty supersedes all prior statements.

At Collino we don't just manufacture parts: we also work alongside companies, engineers, and creators who need custom solutions, component manufacturing, machining, laser cutting, and special developments.

We have a specialized department: ATEC - Collino's Special Projects Department.

If you have a need, an idea, a drawing, or a production project, get in touch. We can help you make it happen.

Request your custom development or production.